Helpara brings email, chat, and social messages into a single shared inbox, so your team can assign, reply, and resolve together — without anything slipping through the cracks.
Connect your channels and your team is replying together in minutes.
Bring in your support email, live chat, and social messages so everything lands in one shared inbox.
Route conversations to the right teammate, leave private notes, and avoid two people replying at once.
Answer faster with saved replies, then close the loop and track what's open at a glance.
A shared inbox that keeps your team fast, organized, and on the same page.
Email, chat, and social messages all arrive in one place, so nothing gets lost across tools.
Assign each conversation to an owner so it's always clear who's handling what.
Discuss a reply with teammates using internal notes the customer never sees.
Answer common questions in one click with reusable, customizable canned responses.
See when a teammate is already typing so two people never reply to the same message.
Track response times, open conversations, and workload so you can staff support right.
Simple plans with no hidden fees. Cancel anytime.
Connect your support email, live chat, and social messages so every customer conversation lands in one shared inbox, no matter where it started.
Helpara shows when a teammate is viewing or typing on a conversation, and you can assign each one to a single owner — so two people never send conflicting replies.
Yes. Add private notes and mention teammates inside any conversation to discuss the reply. Customers only ever see the messages you actually send them.
Yes. Helpara works in any modern browser on desktop and mobile, so your team can reply to customers from wherever they are.
Yes. The Free plan supports up to 3 teammates with one shared inbox and saved replies. Upgrade when you need more channels, inboxes, or reporting.
Connect your support email in minutes and start replying together today.